At Rivaaya.com (“Rivaaya”, “we”, “our”, “us”), we value the trust you place in us and respect your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website rivaaya.com and related services.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal Information: Name, email address, phone number, billing/shipping address, payment details, etc.
Non-Personal Information: Browser type, device details, IP address, referring website, and browsing patterns.
Cookies & Tracking: We use cookies and similar technologies to improve user experience, remember preferences, and analyze traffic.
2. How We Use Your Information
We may use the information we collect for purposes including:
Processing and fulfilling your orders.
Communicating about your purchases, returns, and inquiries.
Sending promotional offers, newsletters, or updates (if you have opted in).
Improving our website, services, and user experience.
Detecting and preventing fraud or unauthorized activities.
Complying with legal obligations.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
Service Providers: Logistics partners, payment gateways, IT service providers.
Legal Requirements: If required by law, regulation, or government request.
Business Transfers: In case of merger, acquisition, or sale of assets.
4. Data Protection & Security
We adopt reasonable security practices and procedures in line with the Information Technology Act, 2000 (India) and applicable rules to protect your personal data. However, no electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
As per applicable Indian laws, you may:
Access, update, or correct your personal information.
Withdraw consent for marketing communications.
Request deletion of your personal data, subject to legal or contractual obligations.
To exercise these rights, contact us at support@rivaaya.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites. We encourage you to read their privacy policies separately.
7. Children’s Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Rivaaya.com
Email: support@rivaaya.com
Phone: +91 9834127626
Address: Wakad Pune