Rivaaya Reward Points

🎉 Rivaaya Reward Points

Turn Every Purchase Into Rewards!

💰 How Reward Points Work

  • Earn 10 points for every ₹100 you spend

  • Each point is worth ₹0.10 (10 points = ₹1)

  • Use points for discounts on future purchases

  • Points are automatically credited to your account

🎁 Welcome Bonus

  • Get 100 bonus points (worth ₹10) just for signing up!

  • Bonus points are credited instantly upon account creation

⏰ When Do You Earn Points?

💳 Prepaid Orders (Online Payment)

  • Points are credited immediately after successful payment

  • Available for use right away on your next order

  • Payment methods: PhonePe, PayU, Stripe, RazorPay, and others

💰 Cash on Delivery (COD)

  • Points are credited after delivery confirmation

  • Ensures points are only awarded for completed orders

  • Usually credited within 30 minutes of delivery update

📝 Points Eligibility

  • Minimum Order: ₹100 (orders below ₹100 don't earn points)

  • Valid Orders: Only successfully delivered orders earn points

  • Cancelled Orders: No points awarded for cancelled or returned orders

  • Account Required: Must be logged in to earn and use points

🎯 How to Use Your Points

  • Points can be used as discounts at checkout

  • Apply points directly in your cart before payment

  • Combine points with other offers and coupons

  • Check your point balance anytime in your account

📊 Points Calculation Examples

Order ValuePoints EarnedCash Equivalent₹10010 points₹1.00₹25025 points₹2.50₹50050 points₹5.00₹1,000100 points₹10.00₹2,000200 points₹20.00

⚡ Points Processing Timeline

  • Prepaid Orders: Points credited within minutes of payment confirmation

  • COD Orders: Points credited within 30 minutes of delivery confirmation

  • Signup Bonus: 100 points credited instantly upon registration

📱 Track Your Points

  • View current point balance in your account dashboard

  • See detailed transaction history of earned and used points

  • Get notifications when points are credited

  • Points are automatically saved and never expire

🛒 Example Shopping Journey

Step 1: Sign up → Get 100 welcome points (₹10 value)
Step 2: Place ₹500 order → Earn 50 points (₹5 value)
Step 3: Total balance: 150 points (₹15 value)
Step 4: Use points for discount on next purchase!

🔒 Points Security

  • Points are tied to your account and cannot be transferred

  • All point transactions are logged and auditable

  • Points are protected against unauthorized use

  • System automatically validates all point earnings

❓ Frequently Asked Questions

Q: Can I earn points on shipping charges?

A: Points are calculated only on product value, not including shipping or taxes.

Q: What happens if I cancel an order?

A: If points were already credited, they will be automatically deducted upon cancellation.

Q: Do points expire?

A: No, your reward points never expire and remain in your account.

Q: Can I use points with coupon codes?

A: Yes, points can typically be combined with most coupon offers.

Q: What's the minimum points I can redeem?

A: You can use any amount of points, even as little as 1 point (₹0.10 value).

🎉 Start Earning Today!

Sign up now and get your 100 welcome points instantly!
Every purchase brings you closer to your next discount.

Terms and conditions apply. Points system is subject to change. For any queries, contact customer support.